F.A.Q.

General Information 

Will we be able to smoke?
By order of the Fire Marshall, this is a smoke free building. A smoking area is available outside the building on the east side of the Bier Garten (the right side as you leave the building).

How do we qualify to win the door prize?
Included in every ticket is entry into the hall, and a chance to win in a door prize drawing. Completely fill in the information on the ticket stub and put it in the revolving drawing drum. The door prize winner is announced Saturday night (Note: you need not be present to win).

How do we pay for things?
Food, beverages, breads and pastries, and souvenirs are purchased with ”food tickets”. Buy your food tickets with either cash or a major credit card at the tables along the wall to your right just after you enter the Hall. Please note: Oktoberfest food tickets may not be accepted at some Vendors’ merchandise booths (please ask before making purchases).

Other noteworthy information:
• On site security is provided by Henrico County Police Officers.
• Parking is free and lighted.
• No Refunds for admission tickets or food tickets.
• Not Responsible for lost or stolen items.
• No Alcohol under age 21.
• No alcoholic beverages of any kind may be brought into the event.